Privacy Policy

Data Privacy Statement

Ramadani Production operates Eagle Reels Spin. This Privacy Policy outlines our approach to data collection, use, and protection.

This policy is effective as of 2026-05-19. For privacy questions, reach our team at clienthelp@cloudame.com.

This Privacy Policy applies to Eagle Reels Spin and all related services provided by Ramadani Production.

We are committed to handling your information responsibly and in compliance with applicable privacy laws.

You must be at least 13 years old to use this app.

By using Eagle Reels Spin, you agree to the collection and use of information as described in this Privacy Policy.

Third-party platforms and services integrated with Eagle Reels Spin operate under their own privacy policies.

For any privacy-related inquiries, please write to us at our support team. We respond within 30 days.

Eagle-Themed Privacy Notes

In Eagle Reels Spin, privacy review is framed around an eagle, independence-day, and retro-metro visual experience. App events may relate to patriotic display surfaces, ad placements, diagnostics, or support actions. The visual setting does not change the data categories described below; it gives context for how app activity may appear to users.

Important boundaries for this product:

• eagle artwork, star shapes, stripes, and flag-color accents are presentation elements;
• diagnostics are used to understand stability, compatibility, loading, and display behavior;
• advertising partners may process device or usage signals when ads are displayed;
• questions about privacy rights should be sent through the contact route listed in this Policy.

The product theme is not treated as permission to collect bank credentials, government identifiers, payment-card numbers, or unrelated personal documents.

Eagle Privacy Reading Guide

For this eagle and independence-day themed product, privacy references may involve patriotic artwork, retro-metro screens, ad moments, loading behavior, support messages, and technical diagnostics. These details help identify where an event occurred; they do not expand the categories of information collected.

Use the sections below this way:

• data-collection sections explain ordinary app, device, support, advertising, and diagnostic signals;
• partner sections identify advertising, analytics, attribution, and stability providers that may process limited signals;
• retention and security sections explain how records are handled after they are no longer needed;
• rights and contact sections explain how to ask for help or make a privacy request.

This product uses a restrained poster-like identity: navy structure, amber movement lines, warm yellow accents, pale open space, and an eagle motif. Those elements are decorative context for an ordinary mobile app. They do not add account systems, identity checks, off-platform transfers, or extra sensitive-data categories.

When support reviews a report, the useful privacy context is practical: the screen being viewed, the ad placement if one was shown, the approximate time, device model, app version, and whether the issue repeats. Users should not send passwords, identity documents, private account screenshots, or unrelated personal files.

The independence-day look is limited to visual styling. It does not change the developer's handling of analytics, crash reports, advertising disclosures, retention, security, user rights, or contact requests described in this Policy.

What Information We Collect

Eagle Reels Spin collects data in two ways: automatically when you use the app, and information you provide to us directly.

What We Collect Without You Doing Anything:

• Basic device information to ensure compatibility
• A pseudonymous device ID for analytics
• Your gameplay activity within the app
• Technical logs to help us fix bugs
• Your approximate location based on IP (not GPS)

• Your email address and messages when contacting support at clienthelp@cloudame.com
• A display name, if you choose to set one in the game
• Feedback or content you voluntarily submit

• Your precise GPS location
• Your contacts, photos, or files
• Financial information or payment card details
• Heath or biometric data

Children: We do not intentionally collect personal data from children under 13. If you are a parent and believe your child has shared personal information with us, please contact our support team.

For more information about how we collect data, please contact our support team.

Using Your Information Responsibly

Here's how Ramadani Production uses information collected through Eagle Reels Spin. We keep this list as short and specific as possible.

Running Eagle Reels Spin: Your data enables us to deliver the game experience, save your progress, respond when you need help, and maintain app reliability.

Analytics and Improvement: Pseudonymized usage data helps us prioritize bug fixes, improve game balance, and design better features based on how players actually play.

Safety and Anti-Fraud: We use technical data to detect cheating, account fraud, and other activity that harms the fairness and integrity of Eagle Reels Spin.

To Communicate With You

• Respond to your support messages
• Send important service notifications
• Notify you of significant policy updates

Contact Ramadani Production at our support team with any data use questions.

Data Sharing Practices

We only share your information in specific, limited circumstances — and we never sell it. Here's who may receive your data and why.

Third-Party Service Providers
We engage companies that help us deliver Eagle Reels Spin — data hosting, crash analysis, and customer support. These providers are contractually prohibited from using your data for anything beyond the agreed service.

Legal Requirements: If a court, regulator, or law enforcement agency lawfully requires us to disclose data, we will comply. We'll notify you when permitted by law.

Corporate Transactions: In the event of a company merger, acquisition, or restructuring, your information may transfer to a new entity — which will be bound to honor this Privacy Policy.

Questions about data sharing? Email our support team.

Cookies and Tracking Technologies

Mobile apps use different tools than websites to measure usage. Here's how Eagle Reels Spin tracks performance and player behavior.

Integrated Analytics: Our analytics providers receive device-level data and gameplay events in pseudonymized form. This helps us understand how players experience Eagle Reels Spin without identifying individuals.

Advertising ID (IDFA/GAID): We may use your device's resettable advertising identifier for app attribution. This is a device-level ID that does not reveal your identity.

Managing Tracking: You can limit or reset tracking identifiers in your device's privacy settings. On iOS, this requires approving tracking via the system prompt. On Android, visit your Google Account settings.

We do not use tracking data to serve behavioral advertising inside Eagle Reels Spin without your explicit consent.

For questions about our use of tracking technologies, email our support team.

Child Safety and Privacy

We design Eagle Reels Spin with child safety in mind. Our data practices comply with COPPA and GDPR-K where applicable.

No Data Collection Without Parental Consent
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected data from a child under 13 without consent, we will delete it promptly.

Parental Rights: Parents and guardians may request access to, correction of, or deletion of their child's personal information by contacting our support team. We will respond within 30 days.

How We Protect Young Players: No behavioral ads, minimal data collection, no access to contacts or location, and supervised social features — these are our core children's design commitments.

EU/UK Children (GDPR Art. 8): For users in the EU or UK under 16 (or the lower age set by member state law, minimum 13), we require parental authorization before processing their data.

If you believe a child has provided us personal information without appropriate consent, please contact our support team immediately. We will investigate and take corrective action.

For child privacy requests, email our support team — we respond within 30 days.

Mixed Audience Notice

We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.

Privacy Rights and Choices

Privacy rights vary by jurisdiction. This section explains the rights you may have regarding your personal data in Eagle Reels Spin.

Right to Know: You can ask us what personal information we have collected about you.

Right to Correct: You can ask us to fix any inaccuracies.

Right to Delete: You can ask us to delete your personal information.

Right to Object: You can object to certain types of processing.

Regional Rights: California residents have rights under CCPA. EU and UK residents have rights under GDPR. We honor all applicable rights regardless of your location.

To Make a Request: Contact our support team or our support team. We'll confirm receipt within 5 business days and respond fully within 30 days.

Privacy matters. Contact our support team to exercise any right described here.

How Long We Keep Your Data

Data minimization includes keeping data only for appropriate periods. Here's how long Ramadani Production holds different categories of your information.

We retain your gameplay and account data for as long as your account is active. After you request deletion, we remove data within 30 days. Support records are kept for up to 12 months, and analytics data is automatically purged after 90 days.

Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.

To delete your data sooner than our standard retention periods, email our support team. We honor valid deletion requests within 30 days.

Some data may be retained longer than standard periods where required by law, pending litigation, or regulatory investigation.

After retention periods expire, data is either permanently deleted or irreversibly anonymized. Anonymized data cannot be used to identify you.

We're happy to explain our retention practices. Email our support team.

Keeping Your Data Safe

Security is foundational to how Ramadani Production operates. Below are the protections in place for Eagle Reels Spin data.

We protect your data with TLS encryption in transit and encryption at rest. Our cloud infrastructure uses role-based access controls so only authorized staff can access your information.

Operational Security: We limit data access to staff who need it for their role, conduct background checks for relevant positions, and maintain data processing agreements with all third-party vendors.

Security Limitations: Despite our best efforts, no data transmission over the internet is 100% secure. We encourage you to use strong passwords, enable device authentication, and contact us immediately if you suspect unauthorized access.

We welcome responsible disclosure of security vulnerabilities. Contact our support team with your findings.

For security concerns, contact our support team.

Third-Party Tools and Services

Eagle Reels Spin integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.

• Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
• Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
• Google Play Services — Android platform services: Privacy Policy
• Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
• AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy

• Android: Settings → Google → Ads → Opt out of Ads Personalization

Questions about our third-party integrations? Contact us at our support team.

Advertising Partners

Eagle Reels Spin is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.

• Google AdMob: Privacy Policy
• Meta Audience Network: Privacy Policy
• AppLovin / MAX: Privacy Policy
• Unity Ads: Privacy Policy
• IronSource (Unity LevelPlay): Privacy Policy
• Yandex Mobile Ads: Privacy Policy
• Verve Group: Privacy Policy
• Mintegral: Privacy Policy
• Liftoff (Vungle): Privacy Policy
• Chartboost: Privacy Policy
• Pangle (TikTok for Business): Privacy Policy
• InMobi: Privacy Policy
• DT Exchange (Digital Turbine): Privacy Policy
• BidMachine: Privacy Policy
• BIGO Ads: Privacy Policy
• Moloco: Privacy Policy

We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.

To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.

International Data Transfers

Ramadani Production is a global company and your information may be stored and processed in countries outside where you live, including countries that may have different data protection laws.

Where We Process Data
Our servers and service providers may be located in the United States, the European Union, or other regions. Regardless of where your data is processed, we apply the same privacy protections described in this policy.

For EU/UK Users
When we transfer personal data from the EEA or UK to countries not considered adequate by the European Commission, we use standard contractual clauses (SCCs) or other approved transfer mechanisms to ensure your data receives appropriate protection.

Your Consent
By using Eagle Reels Spin, you acknowledge that your information may be transferred to and stored in other countries. If you have questions about international transfers, contact us at our support team.

Policy Updates

We occasionally update this policy to reflect new features, legal requirements, or improved data practices. Here's how we handle changes.

How We Notify You
For material changes, we will:

• Display a notice within Eagle Reels Spin when you next open the app
• Update the 'Effective Date' at the top of this policy

For minor corrections or clarifications, we'll update the policy without a separate notice.

Version Tracking: The effective date at the top of this page shows exactly when the policy was last updated. Previous versions are archived and available on request.

If updates change how we use your data in ways you're not comfortable with, you can stop using Eagle Reels Spin and request deletion of your data at our support team.

Prior versions of this policy are available on request. Email our support team with 'Policy Archive Request' in the subject line.

We update responsibly. Questions? our support team.

Get in Touch — Privacy

Privacy questions or data rights requests can be directed to Ramadani Production using the contact information on this page.

Privacy inquiries → our support team
General support → our support team

We respond to privacy requests within 30 days as required by applicable law. For complex requests, we may extend this by up to 60 days with prior notice.

Helpful Request Details:

• Type of request (access / deletion / correction / objection)
• Your approximate account creation date
• Country of residence (to apply the right laws)

We look forward to hearing from you. Contact our support team anytime.